Professional services, far exceeding expectations
With over two decades experience in the industry McA is well established as specialists in various business management software packages specialising in retail point of sale, accounting and erp solutions. Accompanied by a range of professional services, McA can assist you in streamlining all of your accounting & management functions.
Complete analysis of your core and extended needs where business systems are concerned. We also analyse your processing environment and assist with re-engineering this. Documentation of needs will be used as the basis for requirements. This can be extended to include doing a gap analysis with you to establish your readiness to implement your new system.
Holistic design of your system setup and configuration based on your requirements. Complete setup documentation with customization where needed.
Our implementation teams are the complete outfit. We have the end-to-end implementation methodology and team. We start with a holistic plan to outline the scope of what is needed to implement your system. You are the central part of our implementation team: A team usually comprises: Project Leader, Installers, Trainers, Product Specialists.
Our consulting services are always available for you to use on a 'as you need it' basis. They are able to play a strategic role in your decision making processes when it come to innovation, new requirements, new developments in your business and addressing your changing needs and environment.
We can tailor a training program to meet your specific needs and carry out this training at your premises. Our training facilities are also available for custom courses. You can also have a trainer on site just to do specific processes in the various Software packages.
Our telephone support and helpdesk consultants are available Monday to Friday from 08:30~17:00. You call for assistance anytime and as many times as you need to. We also have rapid responses and turnarounds via our remote support services where our senior and qualified consultants will connect to your network using secure connections and address any issues you may have. This means an issue can usually be resolved within hours rather than days.
We have been involved in Point of Sale in the retail market space for over two decades and offer both Pastel's POS solutions as well as our own, OmniPOS Point of Sale. A needs anaylsis will assist in determining which one is best suited for your needs.
McA Computer Services have been Pastel Platinum Value Added Resellers for two decades. Our long list of awards include; Pastel Parnter 2002 National Dealer of the Year, Pastel Partner 2006 Runner up Western Cape Dealer of the Year, Pastel Partner 2009 Runner up Western Cape Dealer of the Year, Top 10 National Dealer for 15 Years.
As an authorised training centre for Softline Pastel, we offer Pastel's official courses at competitive rates.
Our specialists are masters at customizing your stationary to look the way you want it to look. Your company Invoices, Statements, Purchase Orders and other documents will be personalized to suite your needs.
